1. Are you able to product urgent orders/large orders more quickly?
Answer:Sure, we can, please contact the details with our sale manager Alice.
2. What does your OEM service include?
Answer:We support OEM service, including product laser printing, design inner box and carton packing. You can send us your design or let us know your idea.
3. Can you accept customized product?
Answer:Our factory can do customized product with drawings or samples. we have own die casting machine, we can open mold and make the tooling in-house.
4. What months are your factory busy peak seasons?
Answer:Every year March~May and November ~ January is the busy production cycle. lead time will be longer , please arrange the expected order in advance. Confirm the delivery date with our salesman in advance.
5. What's your MOQ?
Answer:We dont have MOQ, less 10pcs will follow sample price, more quantity more discount.
6. What your regular production time?
Answer:Production time depends on production schedule, you can confirm with us after payment. Sample time 3-7days , Trail order 15-20days , Bulk order 20-35days
7. How can I contact your company?
Answer:You can email us email@example.com , leave your inquiry, or mobile number, we will reply you within one hour.
8. How about your product warranty?
Answer:There are 2 Years warranty, 3 Years warranty and 5 Years warranty three quality level available.